Senior 2nd Level Supporter

Spécialisation: Information Technology
Fonction: Helpdesk / Support / Training
Conditions d'emploi: Permanent
Lieu de travail: Zürich
Publié: 23.06.2022
ID de l'offre d'emploi: NW00001254
Consultant: Wes Banks
E-Mail: wes.banks@nordwandgroup.com
URL: nordwandgroup.com/fr/job-detail/senior-2nd-level-supporter.html

Opening within our client for a 2nd Level Supporter to solve more technical tasks and projects coming into the Service Desk. This position is hands-on and best suited to someone with a talent for performing multiple functions effectively and simultaneously.

Responsibilities:

  • Resolving incoming IT queries (directly, email, phone etc)
  • Prioritizing & resolving IT concerns, escalating serious issues to relevant stakeholders
  • Avoiding service interruptions by performing system installations, updates, and maintenance procedures
  • Analyzing IT system and software performance.
  • Documenting processes and maintaining service desk records
  • Making recommendations to optimize IT performance and to prevent future problems
  • Collaborating with internal departments to ensure high level corporate support
  • Keeping informed of advancements in IT

Key Skills:

  • Windows 10, o365, Active Directory, ServiceNow, SCCM,
  • English speaking

If you would like to see a job specification for this position or be considered for other open positions that the Nordwand Group is representing on behalf of their clients, please apply with your most updated CV. Swiss citizens / EU members only.

Postuler
Consultant: Wes Banks
wes.banks@nordwandgroup.com

Conditions d'emploi: Permanent
Lieu de travail: Zürich
Publié: 23.06.2022
ID de l'offre d'emploi: NW00001254
URL: nordwandgroup.com/fr/job-detail/senior-2nd-level-supporter.html

Qui nous sommes

Nordwand Group AG à Zurich sont des cabinets de recrutement spécialisés dans la recherche et la sélection de personnel qualifié. Ils sont spécialisés en IT et Finance & Comptabilité.

À propos de Nordwand Group

Marquer cette offre d'emploi Supprimer le favori

Retour

Partager cette offre d'emploi

Recommandez cette offre d'emploi dans votre réseau social.

Positions ouvertes

Parcourez les autres offres d'emploi du Nordwand Group.

Voir toutes les positions ouvertes