Senior Information Technology IT Supporter

Specialisation: Information Technology
Function: Helpdesk / Support / Training
Contract Type: Permanent
Location: Zürich
Published: 22.07.2022
Job ID: NW00001297
Consultant: Wes Banks
E-Mail: wes.banks@nordwandgroup.com
URL: nordwandgroup.com/en/job-detail/senior-information-technology-it-supporterter.html

Senior Information Technology IT Supporter

The Nordwand Group are currently supporting one of their clients to source a 2nd (80%)/ 3rd(20%) Senior IT Supporter who is able to take on and solve more technical tasks and projects. This position is best suited to someone with experience working and communicating in a corporate environment who is based here already in Switzerland.

Responsibilities:

  • Analysing IT system and software performance.
  • Resolving incoming IT queries using Active Directory (directly, email, phone etc)
  • Prioritizing & resolving IT concerns, escalating serious issues to relevant stakeholders
  • Avoiding service interruptions by performing system installations, updates, and maintenance procedures
  • Documenting processes and maintaining service desk records
  • Making recommendations to optimize IT performance and to prevent future problems
  • Collaborating with internal departments to ensure high level corporate support
  • Keeping informed of advancements in IT

Key Skills:

  • Service desk / windows support experience (5+ years experience)
  • Active Directory, ServiceNow, VIP Support, SCCM, Windows 10, o365
  • Excellent / clear communication skills in English

If you would like to see a job specification for this position and others Nordwand Group is working on please apply with your most updated CV. Swiss citizens / EU members only.

Apply
Consultant: Wes Banks
wes.banks@nordwandgroup.com

Contract Type: Permanent
Location: Zürich
Published: 22.07.2022
Job ID: NW00001297
URL: nordwandgroup.com/en/job-detail/senior-information-technology-it-supporterter.html

Who we are

The Nordwand Group AG in Zurich specialise in providing IT jobs and finance jobs on a permanent, contracting and interim management basis. We also offer executive search services across a broader range of functions.

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