Operations Desk Assistant

Specialisation: Information Technology
Function: Helpdesk / Support / Training
Contract Type: Permanent
Region: Zürich
Location: Zurich
Published: 21.08.2018
Job ID: NW00000555
Consultant: Wes Banks
E-Mail: wes.banks@nordwandgroup.com
URL: nordwandgroup.com/en/job-detail/operations-desk-assistant.html?utm_campaign=feed&utm_source=rss-jobs-it&utm_medium=referral&utm_content=NW00000555

Nordwand Group is currently looking for a Desk Assistant with strong operations experience. As a Desk Assistant you will be the key point of call for client inquiries, product questions and resolution of trading issues.


  • Partner with clients via telephone / Email and on-line to resolve client inquiries globally.
  • Build and maintain a deep understanding of the range of products traded by the bank.
  • Build key relationships with stakeholders to support and control business innovation and growth.
  • Understand, maintain and enhance processes.
  • Resolve transactions (confirmations, settlements, reconcile) SWIFT MT.


  • Financial Services experience
  • SWIFT MT experience
  • Knowledge of Fixed Income, FX, Derivatives etc.
  • English Speaking

If you have strong communication skills and fit the requirements above please send your CV into the Nordwand Group.

Consultant: Wes Banks

Who we are

The Nordwand Group AG in Zurich and the Nordwand Group Genève SA specialise in providing IT jobs and finance jobs on a permanent, contracting and interim management basis. We also offer executive search services across a broader range of functions.

More about Nordwand Group

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